This post is Part 4 of a 4 blog series dedicated to the new SEO, Social Media and Reputation Management platform launched by ReachLocal.
Today’s focus will be the Reputation Management aspect of ReachCast. ReachCast combines a proprietary technology platform with an expert service team to help SMBs build and optimize their Web presence for the purpose of driving online search discovery, powering reputation management, and managing social media marketing.
People have opinions and with the invention of the Internet, they now have a place to share those opinions ABOUT YOUR BUSINESS with their friends, coworkers, relatives or complete strangers. Some of it can be good while some can be bad. Very Bad for your businesses reputation. You have probably wondered how to get some positive reviews for your business online. Maybe you have been scratching your head trying to figure out how you can get rid of that not so positive review that has been sitting out there since 2006. Well, the great news is I can help you do it all.
So how does ReachCast manage Reputation Management for your business?
- We will setup “Radar”, our technology that will listen in to what is being said about your business. Best of all is we can even listen in to what is being said about your competition and even dialogue with their unhappy customers to try and win YOU more business.
- We will find the positive reviews about your business and spread them to MANY locations so more and more people can see how good you really are. Think of this like giving your reviews a megaphone. The louder the noise, the more people are attracted to your business.
- If we find some negative reviews, we will make you aware of them and create a strategy to combat those bad reviews. This can happen by contacting the person who wrote the review to see if they would be willing to remove the comment or by smothering that bad review with so many new positive reviews that it is not seen on the first couple pages of reviews. Out of sight, out of mind. We call this “smothering it with love”.
A well rounded reputation management plan of action is critical in the digital age. Get yours in place before it is needed so you do not get caught with your pants down should you have an unhappy customer in the future that decides to punish you on Google Places, Yelp, Angies List, etc.
Reputation Management can be complicated but it does not have to be if you hire us. I am Alan Moore and my job is to help you grow your business through online advertising! Give me a call at (877)655-3438 to schedule a free consultation.
To see Part 1 of this 4 Blog Series visit http://alanmoore.ca.st/33699/2010/12/15/reachcast-is-web-presence-optimization.html
To see Part 2 of this 4 Blog Series visit at http://alanmoore.reachsite.com/35839/2010/12/17/reachcast-is-search-engine-optimization-for-baltimore-dc-area-businesses.html
To see Part 3 of this 4 Blog Series visit at http://alanmoore.ca.st/36709/2010/12/19/reachcast-is-social-media-web-2-0-for-baltimore-dc-area-businesses.html